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» Sending mail to someone with protected identity

Sending mail to someone with protected identity

The Swedish Tax Agency forwards mail through a postal operator to individuals with protected Population Register data or confidentiality marking. This means you can send mail to someone with protected identity even though you don’t have their address.

The Swedish Tax Agency can only track mail sent by registered delivery. We do not save the details of unregistered mail that we forward, and cannot therefore respond to questions about it.

How to prepare mail to someone with protection

If you know the recipient's address, send your mail to them directly in the normal way. If you’re uncertain of their address, you should use the Swedish Tax Agency's mail-forwarding service instead.

If you don’t know the recipient’s address

Sending a letter: here’s what to do

Put the letter in an envelope.
Seal the envelope and write the recipient’s personal identity number on it.
Write your own address on the back of the envelope.
Put the envelope in an outer envelope.
Send the stamped outer envelope to the Swedish Tax Agency’s mail-forwarding address:

Skatteverket
Box 2820
403 20 Göteborg

You can send multiple letters together in the same outer envelope.

Sending a letter by registered delivery

If you want to send a letter by registered delivery to someone with protected identity, you must put the letter in an outer envelope. You then send the outer envelope by registered delivery to the Swedish Tax Agency's mail-forwarding address. You cannot send multiple letters in the same outer envelope. You must send each registered letter individually.

Sending a letter: here’s what to do

Put the letter for forwarding in an envelope.
Seal the envelope and write the recipient’s personal identity number on it.
Write your own address on the back of the envelope.
Put the envelope in an outer envelope, and send it by registered delivery to the Swedish Tax Agency’s mail-forwarding address:

Skatteverket
Box 2820
403 20 Göteborg

Any questions?

Feel free to call us. Our opening hours are 12.00-15.00, Monday to Friday. We can only respond to questions about letters or packages sent by registered delivery.

010-5735 058

Mail sent to children

A child must have valid ID in order to sign for and collect mail sent by registered delivery. Otherwise, their letter or package will be returned to the Swedish Tax Agency.

Sending packages

The Swedish Tax Agency can forward packages weighing up to 20 kg. The maximum length plus girth is 2.5 metres. The maximum length is 1 metre. If a package exceeds the size or weight limit, the Swedish Tax Agency will not be able to forward it. We will return it to you. A package might also be returned to you for other reasons.

Here´s what to do:

Write the recipient’s personal identity number on the sealed package.
Write your own address on it.
Wrap the package in an additional layer of outer packaging material, then send it to the Swedish Tax Agency's mail-forwarding address:

Skatteverket
Box 2820
403 20 Göteborg

Any questions?

If you have any questions regarding a letter or package sent by registered delivery, please call us. Our opening hours are 12.00-15.00, Monday to Friday. We can only respond to questions relating to registered deliveries.

010-5735 058

Services that we do not provide

The Swedish Tax Agency does not provide the following services:

Home delivery of valuable items.
Extra services such as payment on delivery, proof of receipt and receipt confirmation, or proof of identity using Swedish eID such as BankID.

Sending a letter to a property owner with protected identity

If you want to send mail to a property owner with protected identity, you must write the property designation and municipality, instead of the personal identity number, on the envelope. You then place the sealed envelope in an outer envelope, and send this to the Swedish Tax Agency’s mail-forwarding address:

Skatteverket
Box 2820
403 20 Göteborg

What happens if mail is not delivered?

If a letter or package cannot be delivered to the recipient, it will be returned to the Swedish Tax Agency. We will then return it to the sender and explain why.

The Swedish Tax Agency can only track mail sent by registered delivery. We do not save the details of unregistered mail that we forward, and cannot therefore respond to questions about it.

Some common reasons for mail to be returned to the sender

The recipient's personal identity number is missing or incorrect.
The recipient’s current address is not available.
The letter or package could not be delivered.
The recipient no longer has protected identity.

The safest and fastest way to send mail is digitally

Individuals with protected identity often use a postal address that’s different from their home address, so deliveries can take longer to reach them. To ensure secure and reliable delivery, it’s best to use a digital service if possible.

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Other languages

Sending mail to someone with protected identity

How to prepare mail to someone with protection

If you don’t know the recipient’s address

Sending a letter: here’s what to do

Sending a letter by registered delivery

Sending a letter: here’s what to do

Any questions?

Mail sent to children

Sending packages

Here´s what to do:

Any questions?

Services that we do not provide

Sending a letter to a property owner with protected identity

What happens if mail is not delivered?

Some common reasons for mail to be returned to the sender

The safest and fastest way to send mail is digitally

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